° During a merger that was progressing unsuccessfully, designed and facilitated an intervention which brought purchasing company and target company into better alignment around expectations, goals and communication
° Facilitated and coached executive team during significant business downturn and change in strategy
° Performed leadership assessements for potential, coaching and development plans for top two layers of leadership for recently merged organizations
° Post-SAP implementation, consulted with global firm on 18-month project to make process changes to supply chain and enhance margins, capitalize on distribution and fulfillment strategies in U.S. and Europe
° Provided communication, message design and delivery approaches during merger that exceeded objectives that were set out at the start of the project
° Modernized an organization's change management model, rolled out subsequent training to leadership, generated a 120-page "how-to" manual for internal change agents and certified them in the new model
° Consulted with steel manufacturer to change the direction of teams to be more business, bottom-line focused over a nine month period
° Designed a competency-based performance management system, trained leadership personnel responsible for performance feedback